Contact Lucid.
Based in Philadelphia, PA — responding within hours, not days.
Questions about an order, shipping timelines, or product specifications? We’re here to help. Use the form below or reach us directly by email.
General Inquiries
support@lucidbac.com
Orders, shipping, product questions
Location
Philadelphia, PA
United States
Hours
Mon–Fri, 9am–5pm ET
Orders processed 7 days a week
Response Time
Within 24 hours
Often much faster during business hours
Send a Message
For order tracking, visit our order tracking page. For returns, see our returns policy.